Shipping policy

SHIPPING POLICY

Thank you for visiting and shopping at NEW EXPERT GLOBAL TRADERS LLC. The following terms and conditions constitute our Shipping Policy.

1. Order Processing Time

All orders are processed within 1 to 7 business days (excluding weekends and holidays) after receiving your order confirmation email.
You will receive another notification when your order has shipped.

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Standard Shipping (US Domestic): 3 - 7 business days
International Shipping: 7 - 15 business days (depending on destination)

Delivery delays can occasionally occur due to carrier issues or customs processing.

3. Shipment Confirmation & Order Tracking

You will receive a shipment confirmation email once your order has shipped containing your tracking number(s). The tracking information will become active within 24 hours.

4. Customs, Duties, and Taxes

NEW EXPERT GLOBAL TRADERS LLC is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

5. Damages & Issues

If you received your order damaged, please contact us immediately so we can evaluate the issue and make it right. Please save all packaging materials and damaged goods before filing a claim.